If the tourism industry is to achieve success in the increasingly competitive national and international markets, all sectors of the industry must develop quality products and services that will meet the expectations of their customers. 

To help achieve this goal, we manage two different programs – the Australian Tourism Accreditation Program (ATAP) and the Start Ratings Australia program for Queensland. We also work closely with other credible accreditation and certification programs to help find the most suitable program for operators. 

Businesses endorsed by tourism accreditation programs benefit from increased credibility, visibility and competitiveness. Accreditation programs help them focus on aspects of their business that provide resilience through leaner times, exploit better periods, and further develop consistency of quality.

We work closely with the following accreditation programs, all of which are endorsed by the Queensland Tourism Awards as eligible programs: